My Story
Over the Years
1998
About me
An experienced IT sales professional with developed skills in key account and customer relationship management, gained in reseller environment and across diverse client industry sectors, with a proven ability to achieve revenue targets, identify and develop new business opportunities.
Adept at adding value and delivering solutions, with a passion for exceeding client requirements and achieving customer satisfaction. Proven ability to build productive long-term business relationships with a range of clients from SMB to Enterprise environments.
2004
Personal information
Date of birth: 23.1.1985.
Address: Ivanec Bistranski, 10290 Zapresic
Phone: +385(0)91 561 3739
Email: drazenaromanic@gmail.com
2015
Experience
|
Key Account Manager, Integra Group Ltd., Zagreb 05/2014 – Key Responsibilities – Developing a trusting relationship between major key clients and the company. – Managing sales projects and communicating with presales support. – Expanding relationships with existing customers by continuously proposing solutions that meet their objectives. – Expanding relationships and bringing in new clients through various channels. – Resolving key client issues and complaints. – Negotiating contracts with clients and establishing a timeline of performance. – Planning and presenting reports on account progress and goals. – Working with reputable vendor solutions such as Hewlett Packard Enterprise, Microsoft, Fortinet, Veeam, Lenovo, Cisco, etc. Key Achievements – Target achievement for all 6 years in a row. – Major projects: o Fortinet solutions implementation in enterprise environment for customers in banking sector. o Veeam Backup&Replication solutions implementation for customers in manufacturing sector. o Successful implementation of SIEM projects, Disaster Recovery Solution projects and various WiFi and new IT infrastructure implementations. Sector: Information Technology Key Account Manager, Adonai Ltd., Zagreb 09/2011 – 02/2014 Key Responsibilities – Assisting in annual negotiations and analysing business activity for each customer. – Weekly and monthly business analysis and sales realization evaluation. – Business plan preparation, sales result monitoring and analysis report making. – Achievement of all set goals with maximum profitability. – Organizing and participating in the distribution and promotional activities of buyers. – Assortment definition and planning (depth, breadth, article turnover, etc.). – Making of preparatory calculations and concluding business transactions and contracts. – Receivables collection control. Key Achievements – Managing the HoReCa department with 4 sales representatives. – Increased sales of the Ultra plus trade mark products for 20%. Sector: Fast-moving consumer goods (FMCG) Industry Business Assistant, ALD Automotive Ltd., Zagreb 01/2010 – 09/2011 Key Responsibilities – Member of Project Management Team for the relocation of company headquarter. – Member of the Crisis Management Team. – Supervision of treasury handling. – Supervision of telephone and all vehicle related expenses. – Assisting the Accounting Department through invoice payment and signature allocation supervision. – Attending meetings and keeping the minutes. – Performing various assignments from the Management Board. Sector: Automotive Industry |
2019
opened NY Tap Room